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Request packaging data from suppliers and review their answers

General information, not legal advice. · Reviewed 2026-08-04

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Sending a data request

Open Suppliers, pick a supplier and use Request data. This emails the supplier a secure, single-purpose link — the supplier does not need an account or login. You choose which packaging types the request covers.

What the supplier sees

The link opens a simple form (the Supplier Portal) asking for the packaging facts only they know: materials, weights, recycled content (PCR) and supporting documents. The form is bilingual and validates entries before submission.

Reviewing a submission

  • Submitted answers arrive as a pending review on the supplier's page — nothing is written to your live packaging data automatically.
  • Open the review, compare the supplier's values against your current record, and approve or reject.
  • On approval only the core packaging fields are applied; everything else stays attached to the submission for reference.

Good practice

  • Ask for evidence (test reports, certificates) in the same request — uploads are stored against the supplier.
  • Unverified recycled-content claims count as 0% in your PPWR scoring until a document backs them up.

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