Knowledge Base
· Global · How-to
Getting help and support contacts
General information, not legal advice. · Reviewed 2026-08-05
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Have a question about the platform? Ask the built-in AI Assistant, or contact support:
- Email: sam@globalepr.ai
- WeChat: GlobalEPR_AI
- Support hours: Mon–Fri, 09:00–18:00 HKT (GMT+8).
The full illustrated User Manual is under Help > User Manual (bottom of the left menu). Use its "Print / Save as PDF" button to keep an offline copy.
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